Reviews for [a product] are
split between [X] and [Y]. What's
really going on — different use
cases, a revision change, a batch
problem — and what should I check
before deciding?

Make Sense of Contradictory Reviews

Explains the split rather than averaging it away.

Prompt

Reviews for [a product] are split: some say [X], others say [Y]. Help me work out what's really going on — different use cases, a revision change, a batch problem — and what I should check before deciding.