How can we help?

Go to Settings in the app → Manage Subscription → Cancel. Your access continues until the end of the billing period. No questions asked.

All purchases are final and non-refundable. Subscriptions can be cancelled at any time through your account settings or the App Store, and you'll retain access through the end of your current billing period. We don't offer refunds for partial billing periods or unused time.

Sign in uses Google or Apple — if you're locked out, the issue is with your Google or Apple account. Try signing in on a different device. If you're still stuck, email us.

Force-quit and reopen the app. If the problem persists, email us with a description of what's happening and which model you were using.

Yes. Before any message reaches an AI provider, your name, email, and identifiers are stripped — so the AI companies never see who you are. Your conversations are also encrypted at rest with AES-256-GCM.

A blend of leading proprietary models. You don't pick one — Secure AI routes each question to the most capable model your tier allows that suits it, so your tier is a ceiling rather than a fixed model. We add and swap models as better ones ship.