Support
How can we help?
Contact
We read everything and answer within a day.
Common questions
In Secure AI, go to Settings → Manage Subscription → Cancel. If you subscribed through the App Store or Google Play, you can also cancel there. You keep access until the end of the billing period.
Payments aren't refundable, except where the law requires it. When you cancel, you keep access until the end of the billing period you paid for. If you paid through the App Store or Google Play, refund requests go to Apple or Google.
You sign in with Google, Apple or Microsoft, so we never have a password to reset. If you're locked out, check that you can sign in to that account, and try another device. Still stuck? Email us.
Close Secure AI fully and open it again, and check you're online. If it still doesn't work, email us what you see and on which device.
Yes. The AI company never learns who you are, and we remove private details like names, phone numbers and card numbers before your message is sent. Nothing you write is used to train AI, and your chats are stored encrypted. It's on for everyone, with nothing to switch on. Detection isn't perfect, so leave out anything you'd never want an AI company to see. Our Security page shows exactly who can see what.
A mix of leading AI models, picked for each question. Each question goes to the best model your plan allows for that job, and higher plans reach the most powerful ones. We add better models as they come out.
Yes. Open Secure AI on your phone, your computer or the website and start chatting as a guest. No sign-up, email or card needed. If you sign in later with Google, Apple or Microsoft, your chat carries over and syncs across your devices. Either way, the AI company never learns who you are.
When you use an AI company directly, every question is tied to your account: your email, your payment details and your full history. Secure AI sits in between and breaks that link, so the AI sees the question but not you. You get the same top models without building a record of everything you've asked.
There's a free plan with daily use of a top AI model, and no card needed. Paid plans start at $10.99 a month for Plus, with Pro and Ultra for heavier use and the most powerful models. Cancel any time.
Use ChatGPT, Claude or Gemini without giving them your private details. It runs on iPhone, iPad, Mac, Windows, Android, the web and Chrome, and everything stays in sync and is stored encrypted. Businesses set shared rules for their team, and developers protect their own software and AI agents through our API.
Send us the problem
Use any AI. Stay anonymous.